Get Expert Help &
Boom Support: Here to Help You Every Step of the Way
At Boom Collaboration, we understand that exceptional support is just as essential as exceptional video conferencing solutions. Our dedicated team of professionals is here to assist you throughout your Boom Collaboration journey, from pre-sales questions to troubleshooting existing equipment.
Here's how we can help:
- Pre-Sales Support: Let's discuss your meeting room needs and help you find the perfect Boom Collaboration solution to elevate your team's communication and collaboration.
- Technical Support: Need help setting up your equipment or troubleshooting any technical issues? Our friendly and knowledgeable support team is available to assist you.
- Knowledge Base: Our comprehensive knowledge base offers a wealth of resources, including user manuals, FAQs, and troubleshooting guides.
Request Technical Support
FAQs
Whether you're encountering a technical hurdle or simply have a question about optimizing your equipment, our comprehensive Knowledge Base and dedicated support team are here to help. This FAQ section tackles common technical issues and offers solutions to ensure your Boom products are running smoothly.
-
We offer a range of video conferencing solutions to suit different needs and budgets. Explore our product pages or contact our pre-sales support team for personalized recommendations.
-
Each Boom product comes with a Quick Guide installation instructions. We also offer video tutorials and detailed guides in our Knowledge Base to help you get started.
-
First, ensure all cables are securely connected. Our Knowledge Base has troubleshooting steps for specific camera connection issues. If the problem persists, contact our technical support team.
-
Check if your microphone is muted on the device or software. Our Knowledge Base provides microphone troubleshooting guides for different Boom products. You can also adjust microphone settings within the video collaboration platform software.
-
Choosing the right Boom camera depends on your specific needs and meeting room setup. Resolution, Video Quality, Field of View, Functionality and Connectivity options all play an important role in selecting the best camera for you specific environment and application. Book a demo with our team to learn more and see the
