Artificial Intelligence (AI) is still in its early stages, but its impact is steadily growing and will continue to shape the future of video conferencing. While some elements, like echo cancellation and ambient noise reduction, have been around for years, we’re now seeing platforms like Teams and Zoom join the AI movement, enhancing the user experience in new and exciting ways.
Features like camera and voice tracking, auto-framing, and real-time transcription are already transforming meetings. The next phase of AI’s evolution will focus on improving efficiency and productivity through tools like:
Automatic meeting notes and summaries for participants who miss a portion of a call.
Live transcriptions that ensure clarity and accessibility for all.
Personalized room settings that activate instantly when a user enters a meeting, even with voice commands.
These advancements are just the beginning, and we’re only scratching the surface of what’s possible.
At Boom, we believe in a balanced approach. While AI offers immense potential, there’s a risk of overcomplicating systems, making them difficult to use and maintain. For AI to deliver on its promise, it must enhance the meeting experience without adding friction for the user. Quality hardware—such as high-grade lenses, smooth PTZ capabilities, and crystal-clear audio—must work hand-in-hand with powerful AI-driven software. One without the other simply won’t deliver the desired results.
AI’s buzzword status in the industry often lacks specifics, but this will change as more tangible benefits emerge. AI features will become key differentiators, helping products stand out and deliver meaningful value to users.
Creating more natural, human-like conversations remains the ultimate goal for conferencing—the “Holy Grail.” AI can also deliver valuable business benefits, such as:
Sales analytics and lead generation to drive revenue.
Personalized marketing and optimized pricing strategies for resellers.
Big data analysis to refine operations and decision-making.
Despite fears about job displacement, AI also brings opportunities for upskilling, specialization, and innovation. Companies will need skilled professionals to harness these technologies effectively, creating new roles and possibilities.
Ultimately, the success of AI solutions depends on the technology’s core—the chipsets. These act as the brain of the system, powering AI capabilities, while quality components like lenses, speakers, and processors complete the solution. Without both, the benefits of AI cannot be fully realized.
We’re on an exciting journey where AI will continue to transform the way we meet, collaborate, and work. From enhanced personalization to smarter data analysis and intuitive tools, the potential is limitless. At Boom, we’re committed to raising the bar and helping deliver a higher-quality, more intelligent meeting experience—because the future is bright, and AI is at the forefront of this new era.
Let’s meet the future together.
Holli Hulett, Co-Founder Boom Collaboration